1. GENERAL PROVISIONS
1.1. Personal data – information that allows to identify the User, e.g. : name, surname, e-mail e-mail, address, postal code: users provide them themselves by registering, ordering the delivery of the shipment on the websites multisuntos.lt, multiparcels.com and / or ordering the services of the parcel management platform platform.multiparcels.com.
1.2. Cookies are small text files that a website can send to a user’s browser for automatic storage on the computer’s hard drive. Cookies can automatically record information about the User’s behavior on the website (number of visits, keywords, registrations, priorities, etc.) and are used to improve the website’s availability, content, functionality and quality of service.
1.3. All information about the processed Personal Data is confidential, collected for defined and legitimate purposes, processed accurately and fairly, stored for no longer than required by the established purposes of the processing of Personal Data.
1.4. The processing of personal data is established by these Rules, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the collection of such data.
2. Collection and use of personal data
Website registration rules:
2.1. When registering on the Multisunta websites, the User must provide complete, complete and correct information about himself, and if he changes it, he must update the data himself. If the User provides inaccurate, misleading or false data during registration, then we have the right to cancel the User’s registration, delete the data or restrict the User’s access to the Multisite sites.
2.2. The user is responsible for the confidentiality of the password provided and / or chosen to grant access to certain pages of the website. By transmitting this data, the User risks himself / herself due to its security. Multicast cannot guarantee the security of electronic data sent by the User, as the transmission of information over the Internet is not completely secure.
Collection and use of information:
2.3. MultiParcels collects the following Personal Data: personal name, surname, date of birth, address, postal code, telephone number, e-mail address and other personal contact data that may be specified in the registration form.
2.4. MultiParcels seeks to understand the needs of the User, to provide better service, therefore he also uses the collected personal data for the following purposes:
2.4.1. To process user information;
2.4.2. For processing user orders; The information provided by the consumer shall be passed on to the carrier concerned so that he can fulfill the delivery service ordered;
2.4.3. issuing financial documents (eg invoices);
2.4.4. delivery of solutions to problems related to the order;
2.4.5. to inform about changes in goods / services, website improvements;
2.4.6. for statistical purposes related to User Orders. Such collection of statistical data does not allow to directly or indirectly identify the User, therefore MultiParcels reserves the right to transfer such data to a third party;
2.4.7. fulfillment of other contractual obligations.
3. Transfer of personal data to third parties
3.1. Multicast items have the right to transfer information to third parties in the following cases:
3.1.1. for the purposes listed in Article 2;
3.1.2. In cases provided by the laws of the Republic of Lithuania;
3.1.3. fraud protection and to reduce credit risk;
3.1.4. selling part or all of the business and / or its assets;
4. Correction of personal data
4.1. The user has the right to change and update the information provided in the registration form;
4.2. Multisignments have the right to have complete, complete and up-to-date information of the User in order to accurately and efficiently fulfill his wishes.
5. Transmission of information and claim
5.1. User questions and notifications related to the processing of Personal Data must be submitted to the e-mail address provided on the website. by post;
5.2. The multicast response is provided to the User in the same form as the message or claim received;
6. Processing of personal data and right of option
6.1. The User agrees that the personal data he voluntarily provides in the Multisite will be processed in accordance with these Privacy Rules;
6.2. Multicast can send e-mail. news or offers. The user can unsubscribe from these marketing letters at any time, but will still be sent information and documents related to the orders he places.
7.1. Cookies are small text files that a Multicast website can send to a user’s browser for automatic storage on the computer’s hard drive. Cookies can automatically record information about the User’s behavior on the website (number of visits, keywords, registrations, priorities, etc.) and are used to improve the website’s availability, content, functionality and quality of service. Most browsers are set to accept cookies, but users can change their settings and refuse to accept cookies, request a warning before sending cookies, but then they may lose access to certain pages on the site. Users’ Personal Data is not used for any other purpose or transferred to third parties;
7.3. We use Google Analytics and other tracking system cookies to determine which pages of Multicast websites are used. In this way, we analyze website traffic in order to adapt to the needs of the User. We use this type of information for statistical purposes only. Also, if any User of the Multicast directs the User to the Multisite sites, a cookie remains on the User’s computer, which records information about this visit;
7.4. The user can revoke his / her consent to cookies at any time – by changing the settings of his / her web browser or by contacting the specified contacts on Multisiunta websites.
8. Links to Other Websites
8.2. MultiParcels is not responsible for the processing of Users’ Personal Data through third-party websites, even if the User accessed them via links on Multisiunta websites or accesses Multisiunta websites through those websites;
9.2. If the User continues to use the services of the Multicast after the changes in the Rules, it is considered that he agrees to the change of the Rules;
10. Final provisions
10.1. The Legal Regulations of the Republic of Lithuania apply to the Privacy Rules of Multicast;
10.2. All disputes are settled through negotiations. In case of disagreement, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania. If the dispute had to be referred to a court, the case would be heard in Vilnius. In the district court.